Shipping Policy
Because every artwork and framing job is unique, shipping is arranged individually to ensure your piece arrives safely.
We’ll contact you after purchase with delivery options based on your location. Our team handles this personally so you receive the safest and most cost‑effective option.
We’ll contact you after purchase with delivery options based on your location. Our team handles this personally so you receive the safest and most cost‑effective option.
New Zealand Deliveries
- In‑stock unframed artworks and small objects are typically dispatched within 2–5 working days.
- Orders are shipped Monday–Friday via trusted courier services.
- All parcels include tracking and signature on delivery.
- If an item is temporarily out of stock, we’ll notify you with an updated timeframe.
Framed & Large Artworks
- Framed or large works require specialised packing.
- Please allow an additional 2–3 weeks for custom framing before dispatch.
- We’ll confirm an expected delivery window with you once your order is finalised.
International Shipping
- We’ll provide a personalised shipping quote for international orders.
- Any duties or taxes charged by the destination country are the responsibility of the customer.
Shipping Costs
- Because sizes and materials vary, shipping is calculated on the final wrapped size and weight of the piece.
- We always aim to offer safe packaging and fair shipping rates.
- If you’d like an estimate before purchasing, please contact us.
