The privacy of your information is important to us.  We want to make your experience with us as pleasurable and satisfying as possible.  We want you to be confident that your personal information will be securely stored and used only in relation to your purchases from us.

Information you provide to us about your name, phone number and contact details is used solely for the purpose of completing that order for you. This information is only shared to the extent it is necessary to complete the sale and the delivery of these goods to you.

Your personal information is stored on our database so we have your sales history with us.  We regularly send emails to customers and you will be included in this email communication about new products and special offers unless you elect not to receive these communications.  We also use your mobile number to text you when your custom framing jobs are complete and ready for collection.

The Frame Workshop & Gallery uses SSL  ( secure socket layer) data transfer for encryption of all customer information. This method ensures that information submitted is secure and cannot be accessed by unauthorised users.  Your credit card information is encrypted using a special certificate key and then decrypted with another key after it has been transmitted. We do not store credit card details and all payments are handled by a secure PCI compliant third party. The site is Visa and Mastercard approved for secure online shopping.

Should you have any queries or concerns about any aspect of this please contact us.

Phone: 09 6330218